Tradition Casino Responsible Gaming
At Tradition Casino, gambling is intended to be a form of entertainment, similar to going to the movies or paying for any other leisure activity. It should never be viewed as a way to make money or solve financial difficulties, and play should always take place within limits you can comfortably afford.
This Responsible Gaming page explains how Tradition Casino supports safer play for customers in Australia, the tools available on the website, and where to find independent help if gambling stops being enjoyable. We encourage you to read this information carefully and to use the available controls proactively.
Our Commitment to Responsible Gambling
Tradition Casino aims to provide a fair, secure, and enjoyable online casino environment while promoting responsible gambling practices. We recognise that, for a small number of people, gambling can become difficult to manage. Our approach is to encourage informed decisions, offer practical safeguards, and signpost independent support.
Responsible gambling is a shared responsibility. We provide tools and guidance, but the most effective protection comes from setting boundaries, understanding the risks, and seeking support early if gambling begins to have negative impacts. Where appropriate, we may also apply protective measures to an account if we identify indicators that suggest play may be harmful or inconsistent with safer gambling.
Recognising Problem Gambling
Problem gambling can develop gradually and may be hard to spot at first. It often involves a loss of control over time, where gambling becomes a priority over normal routines, relationships, or finances.
Common warning signs can include:
- Spending more time or money on gambling than intended.
- Trying to win back losses, or feeling pressure to continue gambling after a loss.
- Borrowing money, selling items, or using funds meant for essential expenses.
- Hiding gambling activity from family, friends, or colleagues.
- Feeling restless, anxious, or irritable when attempting to stop.
- Missing work, study, or social obligations due to gambling.
- Gambling to escape stress, low mood, or personal problems.
If any of these apply to you or someone close to you, consider taking a break and reaching out for professional advice. Early action can prevent financial and emotional harm.
Self-Assessment and Limits
Tradition Casino encourages players to regularly review their gambling behaviour and to treat limits as a normal part of safer play. A useful approach is to ask yourself whether gambling is still enjoyable, whether you are staying within a set budget, and whether gambling is affecting your mood or relationships.
We recommend setting boundaries before you play, and reviewing them periodically. Depending on what is available on your account and device, you may be able to use the following measures:
- Deposit limits: set a cap on how much you can deposit over a selected period.
- Loss limits: restrict how much you are willing to lose within a specified timeframe.
- Reality checks: receive periodic reminders about time spent and gameplay activity.
- Cooling-off periods: take a short break from gambling for a defined time.
- Self-exclusion: block access for a longer period when you need extended time away.
Limits work best when they are realistic and aligned with your personal circumstances. If you find yourself frequently increasing limits or attempting to bypass them, that can be a sign that additional support may be helpful.
Responsible Gaming Tools
Tradition Casino provides features designed to help you manage your play and keep gambling enjoyable. The specific options visible to you may vary depending on your account status, product availability, and the device you use to access the website.
- Account limits: options to set financial and gameplay boundaries, such as deposits and losses.
- Session and time management prompts: tools that encourage breaks and help you track how long you have been playing.
- Cooling-off options: the ability to pause access for a short period when you feel play is becoming too frequent.
- Self-exclusion controls: longer access blocks intended for customers who need a more robust safeguard.
- Account history: access to transaction and gameplay records to support budgeting and self-review.
- Access to responsible gaming information: educational materials and links to independent support services.
If you are unsure where to find these tools on the Tradition Casino website, please refer to the relevant account settings area or contact customer support for guidance on the available options and how they apply to your account.
Support and Assistance
If gambling becomes difficult to control, seeking professional help can be an important step. Support is available for you and for people affected by someone else’s gambling, and you do not need to wait for a crisis before speaking to someone.
You can contact Tradition Casino customer support at [email protected] for assistance with account tools such as limits, cooling-off options, or self-exclusion. Please note that customer support is not a counselling service; for specialist help, we encourage you to contact independent providers.
The following organisations are independent external support services. They are not partners of Tradition Casino and are not operated by Tradition Casino:
You can also contact the National Gambling Helpline (1800 858 858), a free and confidential support service for people affected by gambling. If you believe you may be at immediate risk of harm, consider reaching out to emergency services or a local crisis support provider.
Underage Gambling
Only individuals aged 18+ or older may use the Tradition Casino website. We do not permit anyone under the minimum age to create an account, deposit funds, or participate in any gambling activity.
Underage gambling can cause significant harm and may also expose minors to payment fraud and identity misuse. If we suspect that an account is being used by a person under the minimum age, we may restrict access, request verification information, and take additional steps to prevent continued use.
Parental Controls
We recommend that parents and guardians take practical steps to prevent minors from accessing gambling content on shared devices. Protective measures are particularly important where a device is used by multiple family members.
Suggested steps include:
- Keep account credentials private and do not save passwords on shared browsers.
- Use device-level parental controls and age restrictions where available.
- Set up separate user profiles for children with limited permissions.
- Enable content filters and safe-search settings on browsers and app stores.
- Monitor payment methods and ensure cards or e-wallets are not accessible to minors.
These actions can reduce the likelihood of accidental or unauthorised access and help create a safer online environment.
Tips for Staying in Control
Responsible gambling is easiest when it is planned. The following practical tips can help you keep play enjoyable and reduce the risk of harm while using Tradition Casino:
- Set a budget in advance and treat spending as an entertainment cost, not an investment.
- Decide on a time limit for each session and take breaks away from the screen.
- Avoid chasing losses; a losing session is a sign to stop, not to increase stakes.
- Do not gamble when upset, stressed, tired, or under the influence of alcohol or other substances.
- Keep track of deposits and withdrawals and review your account history regularly.
- Balance gambling with other hobbies and social activities to avoid over-reliance on play.
- Use limits and cooling-off options early, especially if gambling is becoming more frequent.
- Talk to someone you trust if gambling is affecting your relationships, work, or finances.
Small changes made early are often more effective than waiting until gambling feels unmanageable.
Changes to This Policy
Tradition Casino may update this Responsible Gaming page from time to time to reflect improvements to our tools, changes in product features, or updates to how we present safer gambling information. We encourage you to revisit this page periodically so you remain aware of the current options and guidance.
Any updated version will replace the previous one once published on the website. Where changes are material, we may take additional steps to highlight them within the customer experience.
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